Who Should Attend?
This course is suitable for individuals who need to negotiate with others in order to achieve results and who want to build confidence and gain a precise, structured approach to negotiation.
Duration
1 Day
Location
Ipswich / Essex / In-house Availability
Certifications
Provided on completion
Course PDF
View course details as PDFCourse Aims and Objectives
The purpose of this course is to teach the basics of negotiations, how to establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine the logistics of a negotiation.
By the end of the course delegates will be able to:
- Identify different negotiation styles
- Conduct a successful negotiation and facilitate communication
- Deal with questions and provide appropriate responses
- Devise a plan of work that can be implemented into their job role
Course Outline
- Course Introduction
- What is Negotiation?
- Types of Negotiators
- Problems with Positional Bargaining
- The Successful Negotiator
- Negotiation Essentials
- Inventing Options for Mutual Gain
- Negotiating Challenges
- Dealing with Negative Emotions
- Action Plan
