Appraisal & Performance Review

Who should attend?

This course is suitable for anyone reviewing an individual’s performance or who carries out appraisals within their team.

Course Aims & Objectives

The purpose of this course is to look at the different approaches and techniques in holding a successful performance review in a productive and positive manner.

By the end of this course delegates will be able to:

  • Feel confident in reviewing individual performance
  • Identify training needs
  • Maintain structure and deal with difficult situations
  • Set realistic objectives
  • Understand the importance of documenting all important information
  • Devise a plan of work that can be implemented into their job role

Course Outline

  • Introduction
  • Benefits of Performance Reviews
  • Preparing for a Review
  • Listening, Questioning and Summarising
  • Dealing with Conflict
  • Dealing with Difficult People and Avoiding Pitfalls
  • Giving Constructive Feedback
  • Maintaining Structure
  • Setting Objectives
  • Appraisal Documentation
  • Action Plan


Certificates of attendance will be awarded to delegates upon completion of the course.


1 Day


We can offer courses on company premises for a maximum of 12 delegates or upcoming open courses in your local area.

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